Terms And Policies

We will do shipping immediately after the product manufacturing is done.
We usually use air-express for samples and documents shipping. It only takes about 3-7 days.
For big quantity order, we usually do the shipping by vessel to help our customers save costs. It takes about 30 days for that kind of shipping. Delivery within 10-60 days from the order date, depending on the products and order quantity 
Delivery by air or by sea Delivery under terms: FOB, CNF or CIF Delivery of samples by UPS, DHL, TNT, Fedex,…

We accept many kinds of payments : Western Union, PayPal, Money tranfers,… All payment should be made by T/T and if the contract value is under 2500USD, payment should be made by T/T 100% in advance. For contract value equal or above 2500USD, we accept 30% T/T in advance, balance before shippment.

Delivery by sea: TTR in advance 40% as the deposit and the remaining amount against copy of shipping documents. L/C at sight 100%
Delivery by air: TTR 70-100% in advance. Payment should be tranfered through PayPal, Western Union, Moneygram. 
Others as agreed

We provide product documents and certificates following customer needs. The documents could be :

– Product Fumigation Certificates
– Commercial Invoice
– Packing List
– Certificate of Origin issued by The Vietnam Chamber of Commerce and Industry (VCCI)
– Certificate of Phytosanitary issued by The Plant Protection Department or as requested
– Certificate of Fumigation and Aeration Original Bill of Lading (or Airway Bill) 
– Other documents as requested

We are manufacturer and specialized in making bonsai dritwood for more than 5 years and rich experiences make us be qualified become your supplier.

 

 We are honored to offer you samples. All the new clients are expected to pay for the courier cost, and the samples are free for you.
– Regarding the courier cost: you can arrange a RPI (remote pickup) service upon Fedex, UPS, DHL, TNT, etc to have the samples collected;or inform us your Express collection account.

Quality is priority!
– All raw material we used are natural woods and mdf woods.
– Skillful workers care every detail in the producing, packing process and so forth.

Normally 30-40 days, can be negotiable for special request.

 

Contract value<=2500USD, 100% in advance. Payment>=2500USD, 30% T/T in advance, balance before shippment.

 

MOQ is very low, and it depends on the products. Usually, it is 300 units for wooden crafts, 10 units for bamboo coracles and wooden stands, 1 container 20 feet for natural driftwood.

 
 
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